PRIVACY POLICY FOR THE WEBSITE www.winebookshotels.com

Wine & Books Hotels

IDENTIFICATION OF THE DATA CONTROLLER

Wine & Books By The Sea Algarve Resort

  • Company Name: Beachrobin, Investimentos Imobiliários S.A.
  • Tax ID (NIF): 506 797 589
  • Registered Address: Rua da Boca da Alagoa, Lote 1 Fase 2
  • Phone: +351 289 038 007 (national landline call)
  • Email: bookings@algarve.wbh.pt
  • National Tourism Establishment Registry: 6655

Wine & Books Hotels Lisboa

  • Company Name: Restelo Azul – Exploração Turística S.A
  • Tax ID (NIF): 508 835 151
  • Registered Address: Travessa da Memória, 62, 1300-403 Lisboa
  • Phone: +351 211 566 250 (national landline call)
  • Email: info@lisboa.wbh.pt
  • National Tourism Establishment Registry: 11205

Wine & Books Hotels Porto

  • Company Name: World Lounge Lda.
  • Tax ID (NIF): 510078320
  • Registered Address: Largo Moinho de Vento, 1
  • Phone: +351 222 443 750 (national landline call)
  • Email: info@porto.wbh.pt
  • National Tourism Establishment Registry: 12039

Wine & Books Hotels Sintra

  • Company Name: Restelo Azul, SA
  • Tax ID (NIF): 508835151
  • Registered Address: Av. da Republica 51D, Alges 1495-000
  • Phone:
  • Email: susana.monteiro@WBH.pt
  • National Tourism Establishment Registry:

DUTY TO INFORM

The protection of personal data of natural persons in Portugal is governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”) and by Law No. 58/2019 of 8 August, which ensure the protection of natural persons with regard to the processing of personal data and the free movement of such data.

“Personal data” means any information of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person, and therefore protection does not cover data of legal persons.

A person is considered identifiable if they can be identified, directly or indirectly, in particular by reference to an identification number or to one or more specific elements of their physical, physiological, psychological, economic, cultural or social identity (for example, their name associated with their telephone number or email address).

By reading this Privacy Policy, the User is informed about the processing of their personal data carried out by Wine & Books Hotels through the website www.winebookshotels.com.

PURPOSES OF PERSONAL DATA PROCESSING

The personal data we collect and process through the Website identified above will be used solely for the following purposes:

  1. To manage the contracting of services carried out through the Website, such as contact requests or reservation management;
  2. To periodically send communications with news related to the activities of Wine & Books Hotels and the sector in which it operates;
  3. Anonymous and aggregated analysis of service usage, to identify User habits and trends, in order to improve the services offered and meet the specific needs of Users;
  4. In the event of hiring, the data collected on this Website, together with other data obtained in the context of the contractual relationship, will be used for human resources management, to ensure compliance with legal obligations and to provide employees with the means necessary to carry out their professional activities;
  5. Compliance with national and international legal provisions, or to execute an order from competent judicial authorities;
  6. Compliance with legal obligations arising from applicable data protection legislation, as well as for the exercise of data subjects’ rights, in particular the defence of a right in legal proceedings.

Wine & Books Hotels guarantees the confidentiality of all data provided. Notwithstanding that Wine & Books Hotels collects and otherwise processes data in a secure manner that prevents its loss or manipulation, using the most appropriate techniques for this purpose, it is important to bear in mind that the collection of data on open networks does not allow the circulation of personal data under conditions of absolute security, and there is a risk that such data may be accessed and used by unauthorised third parties.

Failure to respond to data marked as mandatory may result in the inability to respond to the data subject’s request.

LEGAL BASIS FOR PROCESSING PERSONAL DATA

Wine & Books Hotels processes User data:

  1. when they give their free, specific, informed and unambiguous consent to the processing of their personal data for specific purposes; and/or
  2. when it is necessary for the performance of a contract to which the User is a party, or for pre-contractual steps taken at the User’s request; and/or
  3. for compliance with legal obligations to which Wine & Books Hotels is subject; and/or
  4. for the purposes of the legitimate interests pursued by Wine & Books Hotels or by third parties, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require the protection of personal data.

The User guarantees that the information provided is true, accurate, complete and up to date, and is responsible for any damage or loss, direct or indirect, that may be caused as a result of a breach of this obligation.

In the event that the data provided belongs to a third party, the User guarantees that they have informed the said third party of the matters contained in this document and have obtained their authorisation to provide their data to Wine & Books Hotels for the purposes indicated.

RETENTION PERIOD

Wine & Books Hotels only retains and processes your personal data for the period that proves necessary or mandatory for the fulfilment of the purposes described above, applying information retention criteria appropriate to each processing activity and in line with applicable legal and regulatory obligations.

Wine & Books Hotels retains personal data in its systems in such a way that it is possible to identify data subjects according to the following criteria:

  • for a period of time not exceeding the pursuit of the purposes for which they were collected, unless legal or contractual obligations provide otherwise;
  • to comply with specific legal or contractual obligations;
  • where applicable and legitimate, until any eventual request for objection or erasure by the Data Subject.

DATA COMMUNICATION

In addition to communications made in compliance with legal obligations, the Data Subject’s personal data may be known, in addition to Wine & Books Hotels, by:

  • external service providers of Wine & Books Hotels, in their capacity as processors;
  • national and international companies belonging to the same group as Wine & Books Hotels;
  • authorities in general, administrations, public entities and bodies, both national and international;
  • Wine & Books Hotels

INTERNATIONAL DATA TRANSFERS

The personal data collected will be processed within the European Economic Area, and there are no international transfers of data to third countries or international organisations.

In the event of any processing of personal data outside the European Economic Area, this will only occur following the adoption of adequate safeguards and the required level of protection, in accordance with personal data protection legislation.

INFORMATION SECURITY

Wine & Books Hotels has implemented appropriate technical and organisational security measures to ensure the security of the personal data provided to it by the User, aimed at preventing its alteration, loss, processing and/or unauthorised access, taking into account the current state of technology, the nature of the data stored and the risks to which they are exposed.

Personal data is processed with the legally required level of protection to ensure its security and to prevent its alteration, loss, processing or unauthorised access, taking into account the state of technology. The User acknowledges and accepts that security measures on the Internet are not impenetrable.

Should Wine & Books Hotels subcontract to other entities the provision of services involving the transfer of personal data, those entities will be obliged to adopt the necessary technical and organisational measures to protect personal data against destruction, loss, alteration, disclosure, unauthorised access or any other type of unlawful processing.

EXERCISE OF RIGHTS

In accordance with the provisions of the GDPR, the User may exercise their rights of access, rectification and, where applicable, restriction of processing, erasure, portability, objection and withdrawal of consent, pursuant to the GDPR, by requesting it in writing by any of the following means, specifying the right or rights they wish to exercise:

Wine & Books By The Sea Algarve Resort

  • Registered Address: Rua da Boca da Alagoa, Lote 1 Fase 2
  • Email: bookings@algarve.wbh.pt

Wine & Books Hotels Lisboa

  • Registered Address: Travessa da Memória, 62, 1300-403 Lisboa
  • Email: info@lisboa.wbh.pt

Wine & Books Hotels Porto

  • Registered Address: Largo Moinho de Vento, 1
  • Email: info@porto.wbh.pt

Wine & Books Hotels Sintra

  • Registered Address: Av. da Republica 51D, Alges 1495-000
  • Email: susana.monteiro@WBH.pt

SUPERVISORY AUTHORITY

The User also has the right to lodge a complaint with the National Data Protection Commission (Comissão Nacional de Proteção de Dados) regarding matters relating to the exercise of their rights and the protection of their personal data, should they consider that their data protection rights have been violated.

THIRD-PARTY WEBSITES

The Website may contain advertising, links or other content that links or redirects to pages and services of suppliers, advertisers, affiliates, sponsors of Wine & Books Hotels and other third parties.

However, Wine & Books Hotels does not control the content or links that appear on those pages and is not responsible for the practices used by those pages or websites. Wine & Books Hotels advises Users to visit the privacy policy of such pages, as well as their terms and conditions.

Browsing or interacting with any other website, including those that have an external link to the Website, is subject to the terms and conditions of that website. In no case shall Wine & Books Hotels be responsible for such access and use.

DATA PROCESSING CARRIED OUT BY THE COMPANY THAT DEVELOPS AND MANAGES THE WEBSITE IN ITS CAPACITY AS AN INDEPENDENT DATA CONTROLLER

Notwithstanding the fact that the processing of data collected through the Website is the responsibility of Wine & Books Hotels, as identified above in Section 1 of this Privacy Policy, we inform the User that MIRAIFUTURE PORTUGAL, LDA., with registered office at Buganvília Plaza 1, Quinta do Lago, 8153-013 Almancil and with company registration number (NIPC) 515 139 092, may act, in specific situations, as Data Controller, autonomously determining the purposes and means of processing.

This occurs, in particular, with regard to data processed to ensure the operation, maintenance and security of the booking engine.

In such situations, the User’s data will be processed in accordance with the information below:

  • Purpose: to ensure the operability, security and continuous improvement of the Website;
  • Legal basis: legitimate interest;
  • Retention period: for the period strictly necessary for the pursuit of those purposes.

Mirai ensures that, even in these situations, it only processes the strictly necessary data, adopting appropriate technical and organisational measures to guarantee its security and confidentiality.

The User may exercise the rights referred to in Section 9, by requesting it in writing by any of the following means, specifying the right or rights they wish to exercise:

  • E-mail: portugal@mirai.com;
  • Postal address: Buganvília Plaza 1, Quinta do Lago, 8153-013 Almancil

You may also exercise the rights provided for in Section 10.

CHANGES TO THE PRIVACY POLICY

In order to ensure the document remains up to date, Wine & Books Hotels reserves the right to revise this Policy at any time it deems appropriate. Users are therefore advised to check this privacy policy regularly and/or each time they access the Website.

Updated on 16/05/2026.